Requirements and compatibility
- A Tesla on a European Tesla account. Sentry Home connects through Tesla’s European region only. Your car needs Sentry Mode, Fleet Telemetry and recent software; setup checks compatibility before activation.
- The Tesla app on your phone, to pair Sentry Home’s virtual key. Older Model S and Model X without virtual key support use the car’s third-party data streaming setting instead, on its Safety screen.
- An Echo and the Alexa app, on your Amazon account. You connect Sentry Home to Alexa once and create two Alexa routines, one per sensor (Aware and Panic), guided.
- An Echo and the Alexa app, with the Voice Monkey skill enabled on the same Amazon account. You create two routines in the Alexa app, one for Aware and one for Panic.
- A Voice Monkey account. Its free plan includes 200 requests per month; frequent alerts may need a paid Voice Monkey plan, billed by Voice Monkey and not included.
- A phone for notifications. On iPhone, iOS 16.4 or later with Sentry Home added to the Home Screen from Safari. Open it from its Home Screen icon, then turn on Notifications on this device and allow them. On other phones, use a browser that supports web notifications.
- An email address to sign in. No new password.
How does Sentry Home work with Alexa?
Sentry Home connects to Alexa through its own Alexa skill. You link it once with Connect with Alexa, and Alexa then offers two sensors, Sentry Aware and Sentry Panic. You create two routines in the Alexa app, one for each sensor (Aware and Panic), so your Echo says each alert out loud. Sentry Home cannot create or edit your Alexa routines for you.
Sentry Home has no Alexa skill of its own: announcements and your Panic routine run through your own Voice Monkey account and its Alexa skill. You create the Alexa routines yourself, and Sentry Home cannot create or edit them for you.
Which Echo devices can speak the alerts?
You choose the Echo in your Alexa routine, and setup ends with a home test that you confirm by ear. Sentry Home does not publish a list of supported Echo models, so run the test on the device you plan to use. Sentry Home cannot see your routines or confirm that an Echo spoke, which is why the test matters.
Does it drain my car’s battery?
Sentry Home does not poll your car’s location or wake the car to check on it. It collects only Sentry Mode and connectivity signals. How much power Sentry Mode itself uses is set by Tesla, not by Sentry Home.
What if my home Wi-Fi is down?
Sentry Home runs on a server, not on your home network. Your Echo needs its own internet connection to speak, so an announcement cannot be heard while it is offline. Phone notifications do not depend on your Echo or your home Wi-Fi. Your car must also be online to report, and your dashboard shows its connection status. Alerts depend on connectivity and providers: treat Sentry Home as an extra alert, not a guarantee.
Is Sentry Home an alarm system?
No. Aware is a signal received from Sentry Mode, not an alarm or proof that someone is nearby. Panic follows your car’s alarm state and runs your own routine. Sentry Home is not a certified alarm or emergency service and cannot guarantee delivery. Tesla handles the vehicle alarm.
What data is saved?
Your email, your Tesla authorization, the names and VINs of the vehicles on your Tesla account, your Alexa connection and alert settings, your phone’s notification address and your last 30 activity entries. Stored encrypted on a server in Germany. You can delete your account from your dashboard once any subscription has ended.
Your email, your Tesla authorization, the names and VINs of the vehicles on your Tesla account, your Voice Monkey token and alert settings, your phone’s notification address and your last 30 activity entries. Stored encrypted on a server in Germany. You can delete your account from your dashboard once any subscription has ended.
You authorize access on Tesla’s website. Your Tesla password is never shared with Sentry Home. We ask for vehicle data access without location or remote-command permissions; your car reports only its Sentry Mode state and whether it is online. No GPS, camera footage, video or audio.
Why is a virtual key needed?
Tesla lets a car accept a reporting setup from a third-party app only when that app’s virtual key is paired with the car. Sentry Home uses the key only to add and remove its Sentry Mode setting; our Tesla access still has no command permissions. Sentry Home has no permission to lock, unlock or move your car. Older Model S and Model X without virtual key support use the car’s third-party data streaming setting instead.
What does it cost and how do I cancel?
A monthly subscription for one vehicle, at the price shown above, paid on Stripe. The final price is shown before any payment, and there is no free trial. Cancel anytime with Manage subscription in your dashboard: access lasts until the end of the period you paid for. Consumers can also withdraw from the contract within 14 days of subscribing, with the withdrawal function in the dashboard. Echo devices and your Tesla and Amazon services are not included.
A monthly subscription for one vehicle, at the price shown above, paid on Stripe. The final price is shown before any payment, and there is no free trial. Cancel anytime with Manage subscription in your dashboard: access lasts until the end of the period you paid for. Consumers can also withdraw from the contract within 14 days of subscribing, with the withdrawal function in the dashboard. Voice Monkey plans, Echo devices and your Tesla and Amazon services are not included.
How do I disconnect or delete my account?
In your dashboard, Disconnect Tesla removes the Sentry Mode setting from your car and stops alerts. You can also delete your account and its saved settings there, once any subscription has ended. The access you granted and the virtual key stay with Tesla until you remove them in your Tesla account and in the car.
Who runs Sentry Home?
An independent service, run by the seller named at the foot of this page. It is not affiliated with or endorsed by Tesla or Amazon.
An independent service, run by the seller named at the foot of this page. It has no Alexa skill of its own: announcements and your Panic routine run through your own Voice Monkey account and its Alexa skill. It is not affiliated with or endorsed by Tesla, Amazon or Voice Monkey.